What to Expect from Us

Basingstoke College will ensure that as an employer you get:

• Your enquiries answered promptly
• Advice on the learning that will most appropriately meet your needs
• An opportunity to visit the college to discuss your organisational learning requirements
• In-depth information on courses which will include: the length of the course, outline of course content, delivery methods, outcomes, possible progression routes and costs
• The opportunity to undertake an analysis to identify your organisational learning needs
• Well qualified, committed and knowledgeable teaching staff
• A learning environment that is safe, healthy and conducive to learning
• Continuous improvement based on feedback gathered from learners and you the employer
• Opportunities for input on the service offered by the college through the attendance at meetings, questionnaires and 1-2-1 meetings.
• Value for money
• Regular updates on the progress of your employees
• Prompt feedback if any issues with your employees are identified
• Prompt feedback on results and achievement
• A copy of the college complaints procedure

In return we ask you as the employer to:

• Provide appropriate learning facilities in-house (where appropriate)
• Ensure that training venues meet health and safety standards (where appropriate)
• Ensure that employees are released to undertake their learning programme (when necessary)
• Support and encourage your employees to attend all learning sessions
• Encourage your employees to meet all deadlines for producing their work
• Inform college staff of any changes in circumstances of your employees
• Support the college’s continuous improvement by taking part in evaluation exercises where possible
• Ensure prompt payment of invoices