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Privacy Policy // 01 August 2004

About Us

This page explains our privacy policy and how we will use and protect any information about you that you give us when you visit this website.

We invite you to contact us if you have questions about this policy. You may contact us by mail at the following address:

Customer Services
BCOT
Worting Road
Basingstoke Hampshire RG21 8TN
UK

You may contact us by e-mail at information@bcot.ac.uk or you may call us at 01256 354141.

The Data Protection Act

Under the Data Protection Act, we have a legal duty to protect any information we collect from you.

Information you provide on the enrolment form will be passed to The Learning Skills Council, which is registered under the Data Protection Acts of 1984 and 1998. The registration is primarily for the collection and analysis of statistical data but it also allows the Council to share information with other organisations for the purposes of detecting fraud. Further information about data confidentiality is available upon request from BCOT Student Administration.

What information do we collect?

We collect three kinds of information from visitors to the BCOT website: feedback (through visitors emailing us), requests for course information / prospectus (online forms) and site usage information, from cookies and log files.

Feedback

We welcome your feedback.

If you send an email or letter to us, asking for information, we may need to contact other departments to find that information.

We do not pass on any of your personal information when dealing with your enquiry, unless you have given us permission to do so.

Site usage information

Cookies

Cookies are pieces of data that are often created when you visit a website, and which are stored in the cookie directory of your computer. The BCOT website does not currently use cookies unless you are accessing our intranet / vle in which case we use them to identify you and helps to find specific content for you.

You can set your browser not to accept cookies. If you do not know how to do this, contact us, giving details on the type of browser you are using, and we will do our best to help.

Log files

Log files allow us to record visitors' use of the site. We analsye our log files to help us improve your experience, find any dead links and try to correct them.

Log files do not contain any personal information and they are not used to identify any individual patterns of use of the site.

This privacy policy applies only to our site, so you should always be aware when you are moving to another site and read the privacy statement of any site which collects personal information.

We do not pass on any personal information you have given us to any other site.

Access to your information and contacting BCOT

If you wish to see our records of any correspondence you have sent to us, or if you have a query or complaint about this privacy policy or about the site, you can contact us by email.

Changes to this privacy policy

If this privacy policy changes in any way, we will place an updated version on this page. Regularly reviewing this page ensures you are always aware of what information we collect, how we use it and under what circumstances, if any, we will share it with other parties.